Billing Office Frequenty Asked Questions
Has my insurance
been billed?
Do you take payments
over the phone?
I received a bill
from Dynacare/ Seattle Radiology. Do you take care of
this?
I received a
statement. Is this my final bill?
Q: Has my insurance
been billed?
A:
When your insurance has been billed for your service, they will send you, the
patient, and us, the healthcare provider, what is called ”Estimation
of Benefits”. On this form, you will see the billing codes for what your doctor
submitted, what your insurance allows for those codes, and what they paid for
them.
If you are subjected to an annual deductible with your insurance, this
information will also appear on the statement. Once we have received this
information from your insurance, the remainder of the bill, if any, will be
sent to you.
If your insurance pays 100% of the allowable, you will not be responsible for
anything. If you have not met your deductible, or your insurance pays at less
that 100%, then you will get a bill.
If we did not receive insurance information from you for whatever reason, we
will, of course, not be able to bill your insurance and you will receive a
bill. If you call us immediately upon receipt of your bill with your insurance
information, or send us a copy of your insurance card along with your
statement, we will be able to bill your insurance for you.
Q: Do you take
payments over the phone?
A.
Yes. Please call the billing department at
Q: I received a bill
from Dynacare/ Seattle Radiology. Do you take care of
this?
Q: I received a
statement. Is this my final bill?
A:
On the statement you will see both your current charges and what is still
pending on insurance. Items that are still pending with your insurance company
will be marked with an asterisk (*) next to them. If you do not have any items
marked with an asterisk, you do not have any items still pending with
insurance, and this is a final bill for these services.